Your Privacy Rights
Some identifying personal information or protected health information about dental patients may be collected on this web site solely for transactional and customer service purposes. This information is provided to us by licensed dental professionals and includes patient name, age, gender, chart number and all pertinent information needed to manufacture dental prosthetics.
We collect specific non-personal information (information that does not identify you) automatically through our site’s web server including the internet protocol (IP) address, pages visited, time, date and related browser information. This information is integral for enhancing the performance of our web site, improving our product offering and providing better customer service levels.
DDS Lab fully complies with HIPAA and all laws regarding protected health information. For more information on HIPAA please click here.
Occasionally, our customers may receive an email communication from us for transactional or business purposes. DDS Lab is committed to your privacy and the protection of your information.
Data Collection and Usage
We may collect the following types of information in order to conduct business with you: name, job title, practice name, address, phone number, email address, patient case information or case photos. We will never sell or rent your information without your advance permission. Information that you submit to us will be used for purposes of contacting you based on your request for additional information or for conducting general business with us, including, but not limited to:
- Confirmation or questions related to the specific details of a dental prosthetic or shipment
- Technical product specifications
- Invoicing, billing or payment information
- Business closing announcements such as holidays or weather related issues (hurricanes)
- Customer feedback and surveys
- New product announcements or special offers
- Internal record keeping
In order to maintain data accuracy, ensure the correct use of information and prevent unauthorized access or disclosure, all data that our customers provide to us is protected by a VeriSign® Class 3 Secure Server featuring 128-bit SSL encryption.
Every email we send contains a simple way for you to discontinue receiving email from us. If you wish to unsubscribe, simply follow the instructions at the end of a DDS Lab transactional or business email. If you have received unwanted, unsolicited email sent via this system or purporting to be sent via this system, please forward a copy of that email with your comments to firstname.lastname@example.org.
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