Know when to expect your DDS Lab case orders
- No need to take time out of your day to call your account manager
- Always know when your patient’s case is expected for arrival
- View impression scores
- Upload case images right from your mobile device
- Case status communication made easier with the “Please Contact Lab” button
- Everything you need to know to track your case is right at your fingertips.
Step 2: Download our mobile APP to track your cases
It’s very simple to instantly see the status of your cases. By using our app you’ll see every status in real-time on one screen.
Cases are displayed by patient name under open cases.
Next to each patient’s name you will see a very clear and color-coded label.
You’ll see the following status types:
Making it easy for you to stay up to date.
To track each case real-time, just click on the patient’s name and dive into the case details, including case ID, due date, date received, and estimated ship and delivery dates.
If you have any questions about your cases, simply click the phone icon on the top right of the screen to directly call your dedicated DDS Lab account manager.
The new case-status-button “Please Contact Lab” makes it easier to solve any alerts involving your patient’s case.
The MyDDSLab App is available for iOS and Android.
Questions? Ask our knowledgeable and friendly team!
Our experts are passionate about supporting your dental practice
- Full-service Certified Dental Laboratory (CDL)
- Certified Dental Technicians available for case planning
- Member of National Association of Dental Laboratories (NADL)
- Exclusively utilize fully approved FDA materials
- Experienced fixed and removable specialists on staff
- Whether you know exactly what you need, or you’re looking for advice on a complex case, we’re here for you