MyDDSLab App - Making Real-Time Case Tracking Possible

KNOW WHEN TO EXPECT

YOUR DDS LAB CASE ORDERS

WHY DOWNLOAD THE MYDDSLAB APP?

1. No need to take time out of your day to call your account manager
2. Always know when your patient’s case is expected for arrival
3. View impression scores
4. Upload case images right from your mobile device NEW!
5. Case status communication made easier with the
“Please Contact Lab” button NEW!
6. Everything you need to know to track your case is right there under your fingertip

REQUIREMENTS TO USE THE MYDDSLAB APP

Step 1: Sign up for our portal MyDDSLab.com
Step 2: Download our mobile APP to track your cases

THE APP THAT ANSWERS ALL YOUR CASE STATUS QUESTIONS

Did you already sign up for our portal MyDDSLab.com?*
If so, you will be able to use our mobile app for real-time case tracking.

*DDS Lab Customers can register for MyDDSLab.com free of charge.

INSTANT STATUS UPDATES

It’s very simple to instantly view all of your cases with
real-time status updates on one screen.

The main list is displayed by patient name under open cases.
Next to each patient’s name you will see a very clear and color-coded label.

You’ll see the following statuses:

DISCOVER CASE DETAILS

To track each case real-time, just click on the patient’s name and dive into all of the status details, including case ID, due date, date received and estimated ship and delivery dates.

If there are any questions about your case details, simply click the phone icon on the top right of the screen to directly call your dedicated DDS Lab account manager.

The new case-status-button “Please Contact Lab” makes it easier to solve any alerts involving your patient’s case.

MyDDSLab is available for iOS and Android.

“I love to use the MyDDSLab app to track all my cases! It is so great to always know exactly when all of my patients’ cases are expected for arrival. Not to mention that my crowns and bridges always fit great!”

Dr. Ashley Christensen
Element Dental Spring